Frequently Asked Questions

How do I book my appointment?

You may book your appointment online. Above is the services currently offered, select your day/time, pay the retainer and then you are all set. If you do not see a time slot available it may mean it has been booked already. You can still inquire directly with Chaunte' if necessary. Click here to fill out our contact form for a special request.

Do you travel?

Yes I do offer travel/on location services. I offer a service that includes the travel rate that allows travel up to 30 minutes from zip code 70806. Additional time travel will accessed a fee of $1/per minute and added to the balance. For travel outside of the Baton Rouge, Louisiana please click here to fill out our contact form for a special request. (Please note: if valet or parking fee is required at your location, the client is responsible for the fee; fee will be added to remaining balance of service)

Where are you located?

In-studio address 7940 Goodwood Blvd., Baton Rouge Louisiana 70806.

Do you offer hair services?

No. I do not offer hair services.

How long is the appointment?

Your appointment time will vary and last up to 60 minutes. If have a particular eye look that requires more time, please contact me prior to booking.

What makeup brands do you use?

I use a wide variety of brands in my professional kit to offer the best quality service. Currently, I use brands such as MAC Cosmetics, YSL, IMAN, Black Opal, Makeup Forever, Dermablend, and NARs just to name a few companies.

Do you offer airbrush services?

No, I do not offer airbrushing services.

Can I bring someone with me to my appointment?

Due to COVID-19, No guests are allowed at this time. Please stay in your car. You will be called when you are next. Try to only bring keys and wallet. Come in wearing your own mask, medical/cloth. If you do not have access to one please let Chaunte' know prior to your appointment.

How do I reschedule my appointment?

Please contact Chaunte' 24 hours before your appointment if you need to reschedule your appointment. Keep in my mind that your retainer/deposit is nonrefundable. You may reschedule your appointment up to 30 days from the original scheduled date, anything outside of that will require you to pay a new retainer to secure a new future appointment. If Chaunte' cancels, you will receive a refund of retainer within 48 hours of cancellation.

How do I cancel my appointment?

Please contact Touched by Te' Artistry 24 hours before your appointment if you need to cancel your appointment. Keep in mind that your retainer/deposit is nonrefundable. You have the option to use the retainer for a future appointment up to 30 days from the original scheduled appointment. Any date outside of the 30 days will require you to pay a new retainer to secure a future appointment. If Chaunte' cancels, you will receive a refund of retainer within 48 hours of cancellation.

What happens if I am late?

Please let the makeup artist know that you will not be on time for your appointment and possible ETA. A late fee of $20.00 will be applied to balance if you are more than 10 minutes late. If you are 20 minutes or more late to the scheduled appointment, Chaunte' has the right to cancel your appointment. My schedule is very tight and I wish to serve my clients on time. Your retainer is nonrefundable, non-transferable.

What happens If I am a no show?

If the client does not inform the makeup artist that they will not be able to make their appointment, they forfeit the option to transfer the retainer to a new appointment and will be blocked from scheduling any future appointments (see reschedule/cancel FAQ's).

Is the retainer refundable?

No the retainer is non-refundable.

How should I prepare for my appointment?

Please arrive with a clean face and if possible please have brows waxed/threaded prior to your appointment for expedited service. Threading or brow clean up is offered at an additional service.

Do you offer eyebrow and/or face waxing, threading, and or tinting?

Yes ! Facial threading and henna brow tinting is now available.

I have sensitive skin, can I still book with you?

Yes Chaunte' can assist you as long as you aren’t allergic to any known ingredients that maybe in different cosmetic products. Touched by Te' Artistry will not be held liable for any skin complications, injuries, losses, damages, claims, and actions.

I have a sore on my face, can you still do my makeup?

If you have any open wounds, sores, or any skin condition on the face and/or body before the day/time of your service, please inform Chaunte', immediately so she can access the issue. If you arrive at the appointment, with any skin condition that could possibly contaminate the integrity of the makeup product, tools, and/or professional kit, Chaunte' may refuse service and no refund of any kind will be issued.